Policies

Registration Policies
Open Center Online Learning Student Code of Conduct
Use of Student Feedback on Course Websites


Registration Policies

Registration policies may be found in the F.A.Q. on the main Open Center website, and in the rear of each printed catalog on the Information & Registration page (or download a PDF file of that page).

Late Registration: Late registration for online courses is allowed up until 1 week after the start of courses. Students will be expected to catch up on the first weekly module of the class which they missed.

Refund Policy: Refunds are available minus a handling fee if you cancel up to two weeks prior to the first day of the program. Course Credits are available minus a handling fee if you cancel up to 48 hours prior to the first day of the program. Course Credit is valid for one year, and may be applied to courses or memberships only. Handling fee is $15 for programs costing up to $250 and $35 for programs costing $250 and up. No refunds or credits will be given if you cancel less than 48 hours prior to the first day of a program, or if you do not attend a program.

Cancellation Policy: The New York Open Center reserves the right to cancel any program due to insufficient enrollment. Registrants will be notified by phone at least 24 hours prior to the event. A full refund will be issued via the credit card originally charged, or by check in the case of a cash or check payment.

Open Center Online Learning Student Code of Conduct

The New York Open Center expects students to display honesty, integrity and professionalism in every aspect of their behavior and work while taking an online class or webinar. Students are expected to respect themselves, other members of the Open Center’s community, and the Center itself.

By registering for an Open Center Online Learning program, you are bound by the Open Center Online Learning Student Code of Conduct below. Failure to follow this policy may result in suspension of online learning privileges with the New York Open Center.

As a New York Open Center Online Learning student, you are required to:

  • Respect the diversity of opinions among the instructor and members of the class and respond to them in a courteous manner.
  • Communicate with students and the instructor regarding class-related issues only, and refrain from promoting, soliciting or advertising unrelated products or services.
  • Maintain an environment free of harassment, stalking, threats, abuse, insults or humiliation to the instructor and members of the class. This includes, but is not limited to, demeaning written or oral comments of an ethnic, religious, sexist (or sexual orientation) or racist nature; and unwanted advances or intimidations by email, or on discussion boards and other postings.
  • Respect the privacy of other members of the class and other students if personal information is communicated to you in confidence.
  • Respect the integrity of the Center’s computer systems, including ensuring that your emails, posting, links, and attachments are virus-free to the best of your ability.
  • Ensure your submitted writing is free from plagiarism and reflects your own work and analysis unless otherwise properly cited.
  • Participate only in a class that you have fully paid for yourself.
  • Maintain privacy with regards to your login username and password, retaining it for your use only. You are not permitted to share your username and password with anyone else. Nor are you permitted to share materials from the course website, including links to video or audio content.
  • Display patience with regards to (1) periodic Online Learning website updates which may result in a short delay in continuing with your work, and (2) the speed of your own Internet connection, which may be slow as a result of a number of reasons outside of the Open Center’s control.

Open Center Online Learning welcomes you to our diverse and growing class offerings. We look forward to working with you to make sure the class is challenging and rewarding. Thank you for committing to doing your part to make that happen.

Use of Student Feedback on Course Websites

The New York Open Center may use student feedback posted in certain sections of each course website, which will be indicated on the site (including the course group and forums under “Course Feedback”), for the purpose of gathering testimonials and promoting and advertising future Open Center programs.

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